
Jackie O’Leary
LEADERSHIP CONSULTANT, EXECUTIVE COACH & MENTOR
Career background: Senior business leader (CEO, COO, CCO); Customer Experience; business transformation and consultancy
Focus: Effective and rewarding leadership and performance
Jackie is an executive coach and mentor, passionate about excellence in leadership and business success; about how people lead themselves, how they lead others and how they succeed personally and professionally.
She has over 25 years of ‘hands on’ experience, having been a senior executive in various business sectors, launching, improving and transforming businesses.
She is the founder of Lead to Succeed.
Jackie has been a senior leader and/or consultant at blue chip organisations such as Digicel, Carphone Warehouse, Orange, EE, GMAC Finance, Iridium, AOL, Kabel Deutschland, NumeriCABLE, KPNQwest, Vodafone, O2, TheTrainline.com, T-Mobile, Go Fly, ITV Digital, Eircom, Firstsource Solutions and other global outsource providers. She founded and ran her own consultancy with up to 45 Associates supporting a diverse range of organisations.
Jackie helps leaders and aspiring leaders develop strategic thinking, communication and negotiation skills, business and people management – including wellbeing, and effective leadership. She provides clients with their own knowledge bank and guidance compass to support and fine tune their management approach, style and actions. Her services are also frequently used as part of the Succession Planning process and execution.
Her understanding of the challenges of senior executive life shortcuts the learning process, her impartiality allows distance from decisions and her challenging but supportive style ensures there is both truth and trust in every mentor conversation. She has an international and diverse client base.
“I have worked with Jackie on three significant assignments over the last 25 years across the media and telecoms sectors.
On every occasion, Jackie has faced up the challenge regardless of its enormity with passion, professionalism and utter commitment. In my experience of working with Jackie, she has always delivered exceptional results, in some cases turning around under-performing business units, which would have defeated many others.
She has an enviable balance of a deep operational and strategy knowledge, and deeply held passion to support and encourage the team around her to perform to their best. Many of the people who have benefited from Jackie’s guidance have gone on to forge successful careers of their own. I have no doubt that in each case an element of Jackie’s coaching has supported and shaped their growth.”
Andrew Ralston – Co-Founder & CEO, Pure Planet
Jackie is a Fellow of The Institute of Leadership and Management and has completed the Advanced Diploma in Coaching (AdvDipCoach), including:
• Advanced Coaching Development Programme
• Psychological Coaching Development Programme
She also has these qualifications from the Centre for Coaching* / Centre for Stress Management:
• Certificate in Coaching
• Primary Certificate in Stress Management and Performance Coaching
• Primary Certificate in Problem Focused Counselling, Coaching & Training
• Certificate in Psychological Coaching
They are variously recognised, accredited or approved by the following professional bodies:
• International Society for Coaching Psychology
• Institute of Leadership & Management
• British Psychological Society
• Chartered Association of Business Administrators
• Institute of Management Specialists
Jackie is also an affiliate member of the International Society for Coaching Psychology (ISCP).


Alison Ive
EXECUTIVE COACH
Career background: Marketing, insight, non-profits
Focus: Executive Coaching (helping people find more joy at work)
Alison is an experienced executive coach who works with senior leaders from non-profit and commercial corporations, as well as directly with private clients.
Prior to coaching, she started her career as a marketeer with leading non-profits such as Cancer Research UK, Oxfam, Unicef Australia. She subsequently worked agency-side as a strategic planner in both London and Sydney.
She became increasingly fascinated by human behaviour and how people can be their best selves at work. She qualified as a Senior Executive Coach with the International Coaching Federation in 2008, and her love affair with coaching began.
Alison supports people to enjoy their work more. She believes joy at work comes from purpose, connection and growth. So she helps individuals and teams to connect to their purpose and values; to work well together; to grow and learn. She has a gift for seeing the strengths and talents in other people and helping to bring these to the fore.
From her own professional experience, Alison understands both organisational dynamics and individual motivations. Her coaching combines warmth and support with challenge, to ensure a focus on her client’s goals.
She is a qualified Practitioner for psychometric profiling tool, INSIGHTS DISCOVERY.
Licenses & Certifications
Insights Discovery Client practitioner (Insights)
Certificate of Professional Development in Executive Coaching (UK ICF)


Alison Porter
BUSINESS & COACHING PSYCHOLOGIST
Career background: Human Resources, Investment Banking Focus: Executive Coaching and Assessment Specialist
Focus: Executive Coaching and Assessment Specialist
Alison is a business and coaching psychologist who specializes in developing leadership capability.
Alison has extensive experience in selection and assessment methodology and is an accomplished coach. RQTU registered with the British Psychological Society, she is qualified to use a wide range of psychometric and 360 instruments.
She is a member of the BPS Division of Coaching Psychology and Division of Occupational Psychology, a Certified Principal Business Psychologist with the Association for Business Psychology and an Associate member of the International Society for Coaching Psychology.
Earlier in her career, she worked in corporate HR with an Asset Management company where she led selection campaigns, leadership development and talent management initiatives. As a consultant she has worked with both public and private sector clients on bespoke leadership assessment and development projects. Private sector clients include those from the Global Health Care sector, Financial Services, Investment Banking, Pharma, IT, Telecommunications, Construction, Manufacturing, Global Packaging, Engineering and Professional Services.
She has significant experience of working with Central Government Departments, as well as a wide range of Local Authorities, independent public bodies and regulatory institutions. Alison has worked with executives in the UK, across Europe, Asia, the Middle East and the Americas.
Purposeful, pragmatic and insightful, Alison’s integrated approach is informed by techniques from positive psychology and cognitive behavioural and solution-focused coaching. She works alongside clients to identify factors that help or hinder optimum performance and promotes insights through high quality inquiry and reflection. Her style encourages clients to effect change that enhances their impact, performance and contribution to organizational goals.
A committed advocate of personal growth through coaching, she has a special interest in the psychology of resilience, supporting clients to sustain their wellbeing and become more effective in their response to challenging situations.
Accreditations
- Member of the British Psychological Society, Division of Occupational Psychology and Division of Coaching Psychology
- Certified Principal Business Psychologist with the Association of Business Psychology
- Associate Member of the International Society for Coaching Psychology
Qualifications
With the Centre for Coaching/Centre for Stress Management
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Advanced Certificate in Coaching Psychology
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Certificate in Advanced Rational Emotive Behaviour Therapy Skills
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Certificate in Developing Psychological Resilience: A Coaching Perspective
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Certificate in Health & Wellbeing Cognitive Behavioural Coaching
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Certificate in Advanced Cognitive Behavioural Skills
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Foundation Certificate in Cognitive Behavioural Therapy & Rational Emotive Behaviour Therapy
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Certificate in Developmental Coaching: Facilitating Positive Transitions
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Certificate in Positive Psychology Coaching
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Certificate in Stress Management
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Certificate in Performance Coaching
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Certificate in Problem focused Counselling, Coaching & Training
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Certificate in Coaching
With other institutions
- Diploma in Management Coaching and Mentoring, Institute of Leadership & Management
- Certified Master Coach of the Behavioural Coaching Institute
Academic
- MSc Occupational Psychology, Birkbeck College
- BSc (Hons) Psychology
- BA (Hons) Hispanic Studies
Psychometric Qualifications & Professional Memberships
British Psychological Society; Certificates of Competence in Occupational Testing Level A, Level B and Level B Intermediate Plus.
RQTU registered and qualified to use the following psychometric and 360 tools:
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The Hogan Suite (HPI, HDS, MVPI)
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NEO PI-R
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WAVE
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OPQ
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16PF
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Firo B, F& S, Firo Team Concordance Decision Making
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MBTI Step I & II
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Leadership Judgement Indicator
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Strengthscope
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Emotions & Behaviours at Work
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Belbin e-interplace
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Morrisby Profile
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Benchmarks 360
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Leadership Versatility Index (360 tool)
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Cognitive Process Profile
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Accredited Engage Coach


Jonathan Lambeth
CORPORATE COMMUNICATIONS
Career background: Journalism including The Daily Telegraph; Corporate Communications including AOL Time Warner, Orange Mobile / EE, and consultancy
Focus: Message delivery, communications impact and appropriate brevity
Jonathan Lambeth is a communications specialist, specialising in corporate communications, business journalism, media messaging and issues management.
Areas of expertise include corporate and online journalism, speech writing, presentations, press releases, media coaching and profiles, as well as coaching in journalism and public relations skills.
Prior employment includes various senior corporate communications roles, reporter and news editor on a national newspaper, newswire and trade newspaper journalist.

Milly Ellis
PERFORMANCE & COMMUNICATIONS COACH
Career background: Voice and Performance Coach; Corporate Presenter Coaching; Film Editor
Focus: Ensuring powerful and effective message delivery, confidence building, public speaking, corporate narrative devlopment and delivery
Milfield (Milly) Ellis is one of the UK’s leading voice, acting and performance coaches, with a highly renowned client list that stretches across major blue-chip corporations and senior business people, to some of the world’s leading actors and creative performers.
Her focus is on ensuring the individual has the technique, timing and confidence to give their best presentation, performance or vocal delivery. Adapting to each client’s level of experience and required performances, Milly supports their progression to peak execution through positive and informed guidance, building physical and mental skills and personal belief.
Her teaching also includes assisting the many people now required to perform and present at their best in the digital world, over video conferencing and pre-recorded online media.
Milly provides services to clients in a variety of forms, including ongoing coaching, short courses over a number of sessions, general skills improvement and knowledge, or one-off classes focused on specific needs or events. These can be virtual where required. She has also held group seminars and shared activities for team building events. Milly also supports several charities and educational establishments for young actors.

Nic Darke
HUMAN POTENTIAL CONSULTANT, PERFORMANCE & PERSONAL POWER COACH
Career background: Customer, Tech, Innovation, Culture Change, Start up consulting Corporates
Focus: Human Potential, Performance, Purpose, Well-being, Human Centricity
Nic coaches professional athletes and senior executives on optimal performance and consults for organisations on human potential.
Nic coaches professional athletes and senior execs on optimal performance, and consults for organisations on human potential – which not only supports high functioning leaders, but drives next generation products and services, as well as healthy/well, productive and purposeful organisations that are genuinely supportive of a thriving society.
Before coaching, Nic’s background spans over a decade in and around tech, including roles leading customer success and consulting on innovation and culture change. Clients ranged from UK supermarkets to international financial services and FTE100. She now coaches high performers, whether professional athletes, C suit or future leaders from boutique organisations and emergent market leaders to FTSE100, as well as consulting at the organisational level for start-ups to political orgs.
Nic helps you remember your power and use it well! Build the capability to overcome obstacles effortlessly and expand beyond fear and comfort zones to develop deep self trust, discernment, better decision making, and relational dynamics for optimal performance.
This can include tools for creativity, insight, deep focus and flow states; faster learning and better in the moment decisions; spotting and removing self limiters; or building tolerance to meet and confidently metabolise unpredictable and high stress environments with ease, skill… and even joy!
Nic’s approach – a force of nature able to subtly nurture or passionately ignite, she builds deep connections and finds approaches specifically suited to each individual, as well as providing simple yet powerfully effective tools for organisations.
Qualified in English, Philosophy, Law, Meditation and Yoga, in addition to her experience, Nic has a unique depth of knowledge to understand human potential – she is a leader in her field, connecting the human, commercial and societal dots.
Passionate about taking an innate approach to human potential in an AI/Web3 world, Nic’s work is all about human centricity, so much so that she has been nicknamed Sarah Connor!
Nic also speaks, including a TEDx, is a regular expert and ‘dragon’ for Informa Innovation Academy mini MBA, and writes, with a book on the way.

Scott Anderson
CUSTOMER SERVICE & EXPERIENCE EXPERT AND COACH
Career background: Management Consultant, Director of Customer Services
Focus: Customer Service, Operations Strategy & Management, Customer Experience, Service Design & Delivery, Business Transformation
Scott is an experienced business leader and consultant, with particular expertise in customer experience, customer services and leading large operational teams across multi-national contact centre operations and customer service functions.
He has been responsible for the customer facing aspect of a number of major launches of new products and services in the telecommunications industry, with multi-million strong customer bases and 1,000+ employee operational teams.
Improving customer focus and satisfaction, operational efficiency and process design have been fundamental to his success in large organisations or on large projects, with specific expertise on use of new channels and technology. Balancing the achievement of significant cost reductions while ensuring improved customer experience alongside employee satisfaction has also been a key achievement on multiple challenging projects.
High profile clients and employers have included Orange Mobile, EE, Digicel, TalkTalk, Santander, Freeserve and BSkyB.
In his various roles, he has always ensured his senior managers are coached and supported in enhancing their skillsets and developing their careers even while achieving challenging targets.